Learn how to work with people who are just…difficult. This course on dealing with difficult people introduces the seven psychological types who make life especially challenging, breaks down what makes them so tricky to work with, and provides detailed tips and strategies for dealing with them.
Dealing with Difficult People
Conflict Resolution£19.99
- Appreciate the importance of knowing how to deal with difficult people
- Recognize the 7 types of difficult people and what makes them so difficult
- Deal with difficult colleagues and difficult people
- Deal with difficult people outside the workplace
- Take control of a difficult situation
Details
| Style | Interactive |
|---|---|
| Seat Time | 20 minutes |
| Languages | British English |
| Key Features | Audio Narration, Inline Activities, Post-Assessment |
| Skills | Conflict Resolution, Team Working |
