Conflict Resolution: Keeping the Peace at Work

This workplace conflict management course explores strategies to resolve disputes and maintain a harmonious work environment.
Conflict in the workplace can have a significant impact on staff morale. It can lead to anxiety, affect mental health, and reduce productivity. When we’re worried or angry, it’s harder to perform at our best.
In this course, you will learn to identify common sources of workplace conflict and recognise the signs. We explore techniques to approach conflict rationally and calmly, focusing on de-escalation strategies.
Finally, we teach you how to foster a peaceful workplace environment and prevent future conflicts from arising.